Privacy Policy

This Privacy Policy governs the manner in which AHEAD uses, maintains and discloses information collected from users (each, a “Student”) of AHEAD. This Privacy Policy applies to AHEAD education and counseling services and all Courses offered by AHEAD. At AHEAD, we value your trust and are committed to the responsible management, use and protection of personal information. This notice describes our policy regarding the collection and disclosure of personal information.

Personal information, as used in this notice, means information that identifies an individual personally and is not otherwise publicly available information. It includes personal financial information such as credit history, income, employment history, financial assets, bank account information and financial debts. It also includes your social security number and other information that you have provided us on any applications or forms that you have completed

Personal identification information

We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enroll in the School or a Course within AHEAD, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available within AHEAD's workshops and courses. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain AHEAD related activities and services.

How we use collected information

AHEAD may collect and use Students’ personal identification information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our workshop.
  • To send periodic emails
    We may use Student email addresses to send Students information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.
  • We collect personal information to support our lending operations, financial fitness counseling and to aid you in shopping for and obtaining a home mortgage from a conventional lender. We collect personal information about you from the following sources:
  • Information that we receive from you on applications or other forms,
  • Information about your transactions with us, our affiliates or others.

Information We Disclose

  • We may disclose the following kinds of personal information about you:
  • Information we receive from you on applications or other forms, such as your name, address, social security number, employer, occupation, assets, debts and income;
  • Information about your transactions with us, our affiliates or others, such as your account balance, payment history and parties to your transaction; and
  • Information we receive from a consumer-reporting agency, such as your credit bureau reports, your credit history and your creditworthiness.

To Whom Do We Disclose

  • We may disclose your personal information to the following types of unaffiliated third parties:
  • Financial services providers, such as companies engaged in providing home mortgages, banking services or home equity loans;
  • Others, such as nonprofit organizations involved in community development, but only for program review, auditing, research and oversight purposes.
  • We may also disclose personal information about you to third parties as permitted by law. Prior to sharing personal information with unaffiliated third parties, except as described in this policy, we will give you an opportunity to direct that such information not be disclosed.

Confidentiality and Security

We restrict access to personal information about you to those of our employees who need to know that information to provide products and services to you and to help them to do their jobs, including underwriting and servicing of loans, making loan decisions, aiding you in obtaining loans from others, and financial counseling. We maintain physical and electronic security procedures to safeguard the confidentiality and integrity of personal information in our possession and to guard against unauthorized access. We use locked files, user authentication and detection software to protect your information. Our safeguards comply with federal regulations to guard your personal information.

If You Want More Information

If you have any questions regarding our Privacy Policy, please contact the Executive Director of AHEAD or the Manager of the HomeOwnership Center at (603) 444-1377, [email protected] or write to AHEAD at 262 Cottage Street, Littleton, NH 03561.

Third party websites

Student may find advertising or other content in our workshop/school that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from AHEAD. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Student, is subject to that website's own terms and policies.

Changes to this Privacy Policy

AHEAD has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your acceptance of these terms

By enrolling in AHEAD's online courses, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in this workshop/school. Your continued enrollment in the workshop/school following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.